Empower your decisions with strategic clarity

Innovation thrives by identifying gaps and unmet needs, using research and service mapping to drive informed decisions and elevate products.

Product Strategy Services

Goal

Understand business goals, user needs, and existing processes to align the team with a clear strategic vision, ensuring successful product development.

Key Activities

Contrast customer behaviors with current offerings
Compare customer expectations with existing products or services.
Identify business gaps and opportunities to address unmet needs
Analyze competitors, industry best practices, and internal processes
Prioritize quick wins to deliver immediate value
Plan long-term efforts to support strategic growth and improvement

Example

Holding strategic workshops with a bank to identify inefficiencies in customer onboarding and create a roadmap for a digital solution to increase savings account openings, average ticket size, and operational efficiency.

Goal

Design holistic services that deliver seamless, cohesive user experiences across multiple channels while optimizing business operations.

Key Activities

Service blueprinting
Process optimization
Engagement strategy development
Customer Journey Mapping
Back-End process analysis

Example

Designing an online customer service system that offers responsive support alternatives based on the nature of the interaction and level of complexity, ranging from a fully automated chatbot to a call center or a specialized support team.

Goal

Validate product ideas, uncover user needs, and define core features to ensure the product effectively solves the right problem.

Key Activities

Conduct user research and interviews.
Identify market trends and gaps.
Validate concepts through user testing.
Analyze and refine product features.
Prioritize feature enhancements.
Prototype, test new features and iterate

Example

Validating and designing a mobile app for a smart city that connects its citizens and their needs to the development plans of local government and commercial areas.

Goal

Ensure that the product meets market demand by validating ideas, understanding user needs, and refining offerings for optimal fit.

Key Activities

Conduct research to validate demand.
Test concepts with real users.
Develop a Go-to-Market Strategy.
Identify audience needs.
Gather feedback to refine products.

Example

Testing a new fitness app concept with potential users to validate that its features are perceived as more valuable than those of competitors and ensure it meets their workout needs before launch.

Goal

Design and implement a scalable, reliable, and efficient architecture for software or digital products that meets both technical requirements and business objectives.

Key Activities

Define architecture requirements.
Select technology stack.
Establish development and deployment workflows.
Design system architecture.
Create architectural diagrams.
Define non-functional testing requirements.

Example

Designing a cloud-based architecture for a SaaS product that supports rapid scaling while ensuring data security and user accessibility

Product Strategy Services

Strategic Alignment

Product Design

Service Design

User Research

Software Product Engineering

Product Market Fit Validation

Strategic Alignment

Successful i

Product Design

Following t

Service Design

Surprisingly,

Product Market Fit Validation

Whether you

Software Product Engineering

Software engineering

What set us apart

A Subject Matter Expert (SME), combined with a tech and design consultant, brings unmatched depth to your product development strategy.

The SME ensures your product aligns perfectly with industry needs, while the tech and design consultants elevate its functionality and user experience.
Subject Matter Expert
Design & Tech Consultants
Synergy that transforms your vision into a powerful product
Tekton developed apps for families and foremen, defining crucial functionalities of the client and user´s needs.

Creating a new way of building your house

The client needed a secure clinic analytics website allowing patients to access and download their detailed test results.

An Innovative Lab Results Web Portal

Patient engagement and telemedicine

Engagement Models

When a business makes the strategic choice to delegate efforts, it becomes crucial to take into account the distinct requirements and aspirations of the organization.

Various outsourcing models are available to align with the company's primary strengths and to accomplish its desired outcomes. Broadly speaking, there are three primary models of outsourcing that businesses can opt for.

01.

End-to-end project

We see your project through to completion. Promise.

02.

Staff Augmentation

The power of a Tektonian working as your extended nearshore team.

03.

Agile Teams

Make your ideas come to life easier and quicker.

01.

End-to-end

We see your project through to completion. Promise.

02.

Staff Augmentation

The power of a Tektonian working as your extended nearshore team.

03.

Agile Teams

Make your ideas come to life easier and quicker.
tekton group having a good time

Let's get in touch

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If you want to write us
hi@tektonlabs.com
Or if you want to call us
+1 (650) 215 8525
If you want to write us
hi@tektonlabs.com
Or if you want to call us
+1 (650) 215 8525

Our Services